Buying an e-bike online from Aventon

Aventon Level 2 E-bike

This article isn’t about the tech specs of the Level 2 e-bike but about the buying experience and initial thoughts about the bike. You can get those tech specs on the Aventon website or numerous YouTube videos if you are looking for them.

The online buying process from Aventon was easy and quick. I didn’t have any issues whatsoever. 

Communications from Aventon were excellent throughout. From order confirmation to shipping updates, I always had up-to-the-minute information about my bike. They also provided links to download the owner’s manual and quick start guide. There were also physical copies in the box.

I ordered my bike over the Labor Day Holiday weekend, so it didn’t ship until Tuesday, and I received it early Friday morning.

The box was in good condition with no visible damage. The Level 2 comes almost completely assembled, and The Aventon website provides an easy-to-follow video with instructions to complete assembly (See video below). The video shows the bike being packed in foam to protect the components and the bike itself; however, mine came wrapped in brown paper and paper ties (Not plastic Zip Ties), I’m guessing for environmental reasons. Still, my bike had no damage.
Assembly took about  30 minutes, and it took nearly 4.5 hours for the battery to charge for the first time.

How to assemble the Aventon Level.2 Ebike - (Video)

Video from Aventon website

First ride and impressions:

Having never ridden an e-bike, I wasn’t sure what to expect. I was pleasantly surprised by how easy it was to ride. It wasn’t jerky when changing the pedal assist mode, and it was just plain fun to ride! The controller was simple, and the display was clear and bright.
I took a short ride around my neighborhood to familiarize myself with the bike before I venture out on a longer ride.

There is an available app that helps show your stats from your rides and battery status, plus an online community of Aventon E-bike owners where you can share information and photos and ask questions. There are several other unique features on the app. Cool!

Living a car-free lifestyle, I’m excited to see how owning this e-bike will enhance my life and make traveling in my community more accessible and safer.